Sales skills: Proven ability to build rapport, actively listen, overcome objections, and close deals.
Technical knowledge: Understanding of roofing systems, installation methods, local building codes, and potential roofing issues.
Communication skills: Excellent verbal and written communication to clearly explain technical concepts to customers.
Physical ability: Comfortable climbing ladders and accessing 1-2 story roofs to conduct inspections.
Customer service focus: Commitment to providing excellent customer service throughout the sales cycle.
Key responsibilities may include, but not limited to:
Lead generation: Actively seeking new clients through cold calling, marketing campaigns, referrals, and canvassing neighborhoods.
Customer consultations: Meeting with potential clients to understand their roofing concerns, assess existing roof conditions, and identify potential damage, and present options to clients.
Roof inspections: Performing thorough roof inspections to identify issues like leaks, damaged shingles, or structural problems.
Product knowledge: Staying updated on various roofing materials (asphalt shingles, metal panels, tile), their benefits, and limitations to provide informed recommendations.
Estimate preparation: Creating detailed and accurate roofing estimates including material costs, labor, and potential permits.
Sales presentations: Presenting comprehensive proposals to clients, highlighting the value proposition of chosen roofing solutions.
Negotiation: Negotiating contract terms and pricing with customers to reach a mutually agreeable agreement.
Closing sales: Effectively closing deals by addressing customer concerns and securing signed contracts.
Customer relationship management: Maintaining ongoing communication with clients throughout the sales process and post-installation to ensure satisfaction.